Founded on the belief that people are the foundation of all business success, EnableIST has grown into a trusted partner for over 60 leading organizations across sectors. We bring together a powerful team of industry veterans, certified trainers, HR professionals, and CX consultants — all united by a common goal: To enable people and systems to perform at their best. With a network of 500+ expert trainers across India and the Middle East, we have successfully trained over 40,000 individuals, equipping them with the skills needed to thrive in today’s dynamic workplace.
With over two decades of corporate leadership, Shanthi specializes in elevating Customer Experience, building high-performing teams, and driving operational transformation. At Enable Integrated Solutions, she partners with organizations to embed customer-centricity into every layer of operations, guiding strategy and energizing teams for measurable impact.
Shanthi’s expertise spans service design, digital CX transformation, and large-scale operational leadership across diverse industries. Her people-first approach and proven ability to align vision with execution help clients turn customer experience into a core business advantage.
Bini brings over 20 years of hands-on expertise in service quality, process improvement, and operational implementation. ISO certified and Black Belt trained, she has successfully led numerous quality and transformation projects across sectors.
At EnableIST, Bini focuses on designing and implementing robust service excellence frameworks that ensure consistent, high-impact delivery. Her strength lies in translating strategy into action—aligning people, processes, and technology to achieve sustainable business results and operational excellence.